At the end of June, I’ll be abandoning Qwest service entirely, saving about $56/month on phone service. Not that $56/month is outrageous; it’s actually a good bit less than what I pay Tmobile every month, although there really is no comparison between what I can do on my Tmobile-powered Android and what I can do with the land line, which has become pretty useless.
We live in an era of commodification of services. Many of the services that relied on people with specialized skills and expertise a decade ago can be accomplished by low-skilled workers, and in some cases, by automated services (translation into a foreign language, for instance). Few people would argue that services delivered by low-skilled or […]
I’ve never been a huge fan of Facebook, once I got over the initial curiosity and connected with a few friends. I really don’t care that much about what people I haven’t seen for more than 30 years are doing with their spare time. Some of whom I barely knew 30 years ago. There’s no […]
Recently I got into a discussion on LinkedIn about Requests for Proposals (RFPs) and what makes a “good” RFP for web design and development. My position, basically, is that there is no such thing as a good RFP for web design and development, at least not following current “best practices” RFP models. Why? Because successful […]
New Year’s resolutions aren’t part of my tradition. They’re too easily forgotten or ignored, and they seem to focus primarily on end results rather than on underlying issues that create the need for improvement. However, because the end-of-year holidays include more days off than I’m used to in a 2-week period, I usually do end […]
More and more companies seem to be getting the message: social media (blogging, Facebook, Twitter, etc.) presents great opportunities for making connections with their customers and would-be customers. And yet, many of them get it wrong, mostly because they fail to grasp that social media is not just another variation on broadcast media. There is […]