EvoBloggito

Hilltop Landscaping: what a company blog should look like

Author: Ray Gulick; Published: Apr 24, 2011; Category: Blogging; Tags: Blogging for Business, Local Search, WordPress; 2 Comments

Let’s just come out and admit it: most company blogs are horrible. Either they are never updated (I resemble that remark), or they read like press releases, in that dry, official tone of corporate PR that no one reads because it’s not actually meant to be read.

So, when you find a company blog that’s entertaining and informative, co-written by several people in a company who, as a group, post two-three times each week, who aren’t afraid to be real people in their blog posts: well, it’s beyond refreshing. It’s stunning. The Hilltop Landscape Architects and Contractors have a company blog like that. In less than four months (their current WordPress-based website launched in January, 2011), blogging has become central to their marketing efforts, and their website traffic is on a definite upward slope.

I have first-hand knowledge of The Hilltop as a customer (if you live in New Mexico and need landscaping, you should contact them). They are also my client. I designed and built their website and I work with them on an ongoing basis as a blog coach. I would love to be able to take credit for the quality of their blog, but I do little more than encourage them and make an occasional edit for clarity. I can tell you not all of the bloggers at The Hilltop were just waiting for an opportunity to write an occasional blog post. But they do it, and even (sometimes) find themselves enjoying it. And they are producing a body of work that is beginning to add up to a resource for people with various landscape issues.

Recent blog posts have dealt with practical matters such as windbreaks, dog-friendly landscaping, weed control, the dangers of topping trees, and landscaping methods for reducing danger from wildfires. There have also been posts on subjects such as sensory gardens, New Mexico blooming plants, and the importance of focal points in landscape design. And then there was the infamous April 1 blog post. This kind of variety (and I’ve only scratched the surface) makes The Hilltop’s blog both an information resource and a source of entertainment.

How do they do it? It starts with a commitment from the owner, Jim Forrester. The Hilltop has never had a marketing department; they’ve never needed one because the continual growth in Albuquerque and other cities in New Mexico kept them busy and growing. In the last couple of years, things have gotten a lot more competitive. Jim knew they had to do something to market the company’s services, but he found the idea of spending money on traditional marketing less than appealing. When he and I talked about how inbound marketing techniques could be used to gain business, he liked the idea. More importantly, he committed his time and his people’s time to make it happen. Among the eight Hilltop staffers who blog (including Jim), blogging is part of their job.

Once a week (recently every two weeks, because spring is their busiest season), we meet for an hour to discuss upcoming and potential blog posts and talk about such things as how to get backlinks, how to promote their blog posts, what to do when the blogging well runs dry, and other things related to blogging. There is usually a fair amount of laughing and carrying on; someone looking in the window might conclude there was no useful work being done. But they’d be wrong.

Take a look at The HIlltop’s blog. Read a few posts and then come back here and tell me what you think.

Having a website? Meaningless. Using a website? Priceless.

Author: Ray Gulick; Published: May 12, 2010; Category: Business, Communication, Marketing, Zeitgeist; Tags: Blogging for Business, Entrepreneurs, Zeitgeist; 3 Comments

Most people think having a website has value. They’re wrong.

Lots of people and businesses and organizations have websites (although as recently as a year ago, only 37% of US small businesses had one).

But having a website is sort of like having a hammer. Just because you own one doesn’t mean you’re building a house, or even putting up a shelf. If the hammer sits unused in the toolbox, you might might as well not have a hammer, for all the good it’s doing you.

Websites are like that. They’re tools. Used properly, they can help you build a business or start a movement. Left un-utilized on your webhost account (never updated, no interaction with readers, etc.—you know the type), they accomplish nothing.

Primarily, websites are comunication/connection tools. Once you’re good at using your website for communicating and connecting (as with most tools, some practice is required for you to use it effectively: expect an occasional sore thumb), your website can also shoulder some of the burden of sales and delivery of goods and services. But first, you have to successfully use your website for communicating and connecting. (FYI, websites make very poor “look-how-impressive-we-are” tools, though that’s primarily how businesses use them.)

Most of us are reasonably good at dreaming and talking about what we would do if we had the means. We’re not nearly as good at following through when the means is right in front of us. “If I had a hammer,” the old folk song used to say.

Websites, particularly those on platforms like WordPress, are tools that provide us with the means to pursue our goals. But they have to be used. Ladies and gentlemen, pick up your hammers and let’s “hit it.”

Business in 2010: Still Evolving After All These Years*

Author: Ray Gulick; Published: Jan 2, 2010; Category: Blogging, Business, Communication, Marketing, Zeitgeist; Tags: Blogging for Business, Business, Change, Economy, Entrepreneurs, Future; One Comment

New Year’s resolutions aren’t part of my tradition. They’re too easily forgotten or ignored, and they seem to focus primarily on end results rather than on underlying issues that create the need for improvement.

However, because the end-of-year holidays include more days off than I’m used to in a 2-week period, I usually do end up thinking about how things have gone over the previous year and where I’m going in the next. While I don’t exclusively think about business at such times, I’ll restrict this post to my reflections about Evo’s business (believe me, it’s better for both of us ).

My business has changed fairly dramatically in the past year, and blogging and blogs have played a big role. Evo has been in business since May, 2000—nearly 10 years. In terms of business activity, 2009 was not awful, but not great (until the last couple of months). My long-time business partner left the company in August and, while that has limited Evo’s ability to do some things, it’s also created profitable opportunities for collaboration with other companies.

I originally selected "Evolution" as part of the business name because I knew we’d have to evolve to be effective, as well as to stay in business. Back in 2000, I thought of websites primarily as online brochures. A lot of people still want static, set-it-and-forget-it websites that somehow bring them tons of business. It doesn’t work that way in 2010, and it really never did. I’m excited that websites can play an active role in marketing for a price that is well within the reach of most small businesses and organizations. My focus is now primarily on helping businesses and organizations incorporate blogging and blog-based websites into their marketing mix. In September, I developed and released a highly-customizable WordPress theme, Evo4 CMS, specifically for creating blog-based websites, and it’s greatly increased both my flexibility and efficiency in the implementation phase.

The challenge is that blogging, engaging online with customers, and keeping your website updated requires some time and effort. Definitely not a set-it-and-forget-it scenario. In 2010, I have to do a better job of communicating the benefits that kind of time and effort can bring about. Depending on how well I’m able to do that, next year should be a great year for Evo. And, I will have put some real tools in the hands of people to help them manage their business, which is a good feeling.

So, I’m focusing on two things in 2010:

1. collaboration with other developers, marketers, and consultants
2. helping businesses and organizations acquire the web-based tools and knowledge that allows them to manage their own marketing

I’m looking forward to it. Still evolving (and maybe still a little bit crazy) after all these years.

*apologies to Paul Simon

An Invitation to All New Mexico Business and Professional Bloggers

Author: Ray Gulick; Published: Dec 16, 2009; Category: Blogging, Business; Tags: Blogging for Business, LinkedIn, Networking; 2 Comments

I did something out of character a couple of days ago. I started a LinkedIn group: New Mexico Bloggers. For the most part, I’m not a group kind of guy (at least not in an active sort of way), but I want to encourage business and professional blogging in New Mexico, and this is one way of doing it. Ideally, such a group could provide both support and connections for New Mexico bloggers.

A lot of what happens with the group depends on me getting the ball rolling. So I have some work to do. LinkedIn is not quite the platform I had hoped it would be (a lot of spammers and blatant self-promoters), but it’s possible to have meaningful group interaction in a self-policing group.

The group will be platform-agnostic. We really don’t care whether your blog is on WordPress, Blogger, TypePad, Drupal, or any other platform. All bloggers have certain things in common, from the "blank screen" to strategic issues about how to grow your audience and how to utilize your blog to reach business and professional goals.

And then of course, there is the issue of blogging in New Mexico, a state that’s often behind the curve in technology and related trends. While I don’t see blogging as primarily a technological activity (the technology aspect is relatively trivial), most of the people I’ve talked to who don’t blog cite technology as one of the barriers for them ("I’m just not a computer person!"). To me that’s like refusing to drive to a restaurant because you’re "not a car person," but that’s another blog post.

So this is an invitation to all business and professional bloggers: meet me (and hopefully a lot of other New Mexico bloggers) on LinkedIn for discussions and other forms of group therapy. I’d like to create some in-person meetups as well, if the interest level supports them.

Fear of Blogging, and the Opportunity it Creates for People Who Aren’t Like Most People

Author: Ray Gulick; Published: Oct 20, 2009; Category: Blogging, Business, Search/SEO, Zeitgeist; Tags: Blogging for Business, Change, Zeitgeist; One Comment

According to Seth Godin, there are two reasons people don’t buy (or do) things:

1. They don’t know about it.

2. They’re afraid of it.

If you don’t know about blogging and the substantial benefits it can bring to your business, that’s at least partly my fault. My business, and my mission, is to help businesses understand how and why to use blogging and blog platforms to grow their business. I’ll work harder at that: I promise.

The Psychology of Fear

I can detail all the advantages, show you examples of other businesses that have made blogging pay off, explain how much less money you will spend for the same or better results than you’re getting with your newspaper and radio ads, even plead with you (if I suddenly misplace my dignity); everything short of promising success. But at some point, you have to find the courage to do something different from what you’ve been doing, and different from what most people have been doing.

As the economy changed from orange alert (mild fear and wariness) to red alert (duck-and-cover NOW!), I had imagined that small and medium-sized business owners would be actively looking for something that would give them an edge. But I read an article (now long-misplaced) that suggested that the psychology of an economic downturn for most people is to hunker down and either do whatever they were already doing (but harder, with desperation), or to stop doing even what they were doing, while waiting for economic winds to blow more favorably. I can testify from the difficulty I’ve had convincing some businesses that blogging is at least part of the answer to their marketing dilemma in a down economy that this is the case.

Fear, apparently, is exaggerated in economic difficulties, and most people are even less likely to try something new, even if it holds the potential to overcome or mitigate the problem that’s the cause of their fear.

Now for the Opportunity

Here’s the good news for you if you’re even a little bit courageous: while your competitors are hunkered down waiting for the sun to warm their backsides again, you can get a jump on them. I’ve never talked to a business blogger who didn’t tell me they wished they’d started sooner. While you can’t start sooner than you start, you can start sooner than your competitors. Like most people, your competitors will wait until almost everyone is already on the bandwagon. By the time they’re figuring out "Step 1," you can be doing business with their ex-customers. Yup, it’s the law of the jungle. Survival of the fittest.

If I can help you with the issues you will face as you boldly go where few have gone before, please let me know. I can almost guarantee, those issues all have reasonably simple, easy-to-implement solutions.